Sneak preview of the new Erlanger Regional Operations Center Friday, February 20

Erlanger and state officials, as well as emergency response representatives, will formally connect the present with the future as they showcase the latest technology in providing faster, more convenient and the most comprehensive medical coverage in our area this Friday at 11 a.m. at Erlanger.

Erlanger Regional Operations Center (EROC) will house LIFE FORCE flight operations, the Tennessee Regional EMS Medical Communications Center, Erlanger’s transfer and patient placement center, and Erlanger’s ambulance transport provider, Puckett EMS.  It will also include other vital functions that enhance EMS pre-hospital medical control and transport, patient throughput and the region’s Disaster Medicine Operations.

“We are extremely proud to open this new center which will provide state-of-the-art communications for all pre-hospital emergency transportation including air traffic control of air ambulances and Hamilton County EMS medical control,” said Erlanger President and CEO Kevin M. Spiegel, FACHE.  “The center is also directly linked to bed placement throughout the healthcare system to enhance the smooth operation of patient placement and patient throughput,” he added.

Fast Facts: Erlanger Regional Operations Center (EROC)

• MedComm services 10 Tennessee counties and three North Georgia counties.

• MedComm receives approximately 37,000 calls per year for emergency services.

• Erlanger’s Transfer Center receives on average 13,000 calls per month for medical service to patients.

• Between 700 and 800 calls are received every year connecting specialists with other physicians for pre-hospital assistance.

• LIFE FORCE receives approximately 5,000 calls a year requesting medical air transport service.

• Depending on weather, medical care and other flight conditions, LIFE FORCE operates approximately 2,000 flights each year.

• All LIFE FORCE flight nurses and paramedics are board certificated in critical care transport.  LIFE FORCE is one of only 5% of the programs in the country that has achieved this standard.